
Improve efficiency and optimize customer support with 24/7 connectivity, multilingual assistance, and advanced optimization solutions
LOS ANGELES — November 28, 2023 — PTW, an enterprise games services company powering the technical and creative services for many of the largest developers and studios around the world, today announced REACT — a 360-degree business process automation solution for Player Support challenges. Merging Robotic Process Automation (RPA) and AI technologies, REACT seamlessly blends process, people, and data to create end-to-end intelligent workflows and a seamless experience for players, customer service agents, and game publishers.
Continue reading PTW Launches REACT: A Comprehensive AI / Automation Solution Empowering Game Publishers for Enhanced Player Support