Improve efficiency and optimize customer support with 24/7 connectivity, multilingual assistance, and advanced optimization solutions

LOS ANGELES — November 28, 2023 — PTW, an enterprise games services company powering the technical and creative services for many of the largest developers and studios around the world, today announced REACT — a 360-degree business process automation solution for Player Support challenges. Merging Robotic Process Automation (RPA) and AI technologies, REACT seamlessly blends process, people, and data to create end-to-end intelligent workflows and a seamless experience for players, customer service agents, and game publishers.

Developer Celebrates Holiday Festivities with Custom ‘Arena of Solare’ Practice Mode, Thanksgiving Events, Steam Sales, and Fresh Merchandise in Updated Store

Manhattan Beach, CA — November 21, 2023 — Korean developer and publisher Pearl Abyss announced today it will expand Black Desert Online’s desert region ‘Ulukita’ with a third monster zone and new questline filled with royal familial conflict next Wednesday, November 29. Starting tomorrow, Pearl Abyss will host a trio of game events packed with valuable weapons, gear, buffs, and high-value rewards for Adventurers to enjoy in anticipation of the update.

Dragonheir ranked first on the download list in over 10 regions since its launch, with global downloads exceeding 10 million.
Enlist the help of legendary drow ranger Drizzt Do’Urden as players seek to topple the reign of Erttu in a brand-new PvE questline and dungeon

LOS ANGELES – November 17, 2023 – Developer and publisher Nuverse has today launched the official collaboration with Wizards of the Coast with iconic Dungeons & Dragons characters entering the open world strategy RPG Dragonheir: Silent Gods. The launch kicks off the two-year collaboration with the legendary drow hunter Drizzt Do’Urden, his trusty panther companion Guenhwyvar, and their nemesis Errtu the Balor joining the world for a limited time.

Vacation Simulator and Cosmonious High receive visual updates for Meta Quest 3

AUSTIN, TEXAS – November 16, 2023 – Today, Owlchemy Labs announced that their VR comedy adventure, Vacation Simulator, has sold over one million copies. In addition to the sales milestone, Owlchemy Labs has announced visual updates for Vacation Simulator and Cosmonious High on the Meta Quest 3 platform.

Tokyo, JAPAN – November 14, 2023 – Award-winning audio production and localization specialist SIDE today announced the opening of their latest studio, SIDE Tokyo. As the third footprint expansion in 2023, SIDE Tokyo will join existing studios in Paris, London, Shanghai, Montreal, and Los Angeles; the studio will focus on Japanese original dialogue for games alongside additional audio services like dubbing for foreign content producers. SIDE Tokyo will be managed locally by Hiroshi Takao, reporting to Senior Vice President Olivier Deslandes.   

What’s Next for Black Desert in 2024? Pearl Abyss Shares Annual Event Dates, Streaming Times, and More

Manhattan Beach, CA — November 13, 2023 —  Pearl Abyss revealed today it will hold its annual in-real-life event, the Calpheon Ball, in Gwangmyeong City, Korea, on Saturday and Sunday, December 16 and 17. Players should expect to see and hear major news, updates, and surprises across all platforms (PC, console, and mobile) by tuning in to the developer-led livestream on Pearl Abyss’ Twitch and YouTube channels at the following times: