Businesses can now provide monitoring service and remote IT support for any network or device problem
LONDON, UNITED KINGDOM – January 26, 2016 – Domotz, a new provider of Home Intelligence Systems for businesses and homes, today announced that it will unveil Domotz PRO at ISE in Amsterdam on February 9, 2016. Built for home automation installers, systems integrators, help desks and hardware manufacturers, Domotz PRO is a professional grade home intelligence system which enables remote technical assistance for home network and device problems.
“There are 100 million smart homes in the world of which only a small fraction are actively serviced. The market for smart home monitoring and remote tech support remains completely untapped,” said Domenico Crapanzano, CEO and Co-Founder of Domotz. “Domotz PRO was developed to help existing businesses diagnose and troubleshoot the millions of IT and device problems that happen every day in their customers connected homes.”
Professional Home Intelligence Features
Domotz PRO features include network and device monitoring regardless of manufacturer, remote desktop and device access, remote power management, alerts and network diagnostics. The system also includes advanced monitoring and diagnostic capabilities such as multi-VLAN and SNMP support and tools to determine the quality of a network’s connectivity. System users also get access to features tailored to technical support service administration:
- Professional Mobile and Web Apps: IT and device problems can be serviced on the go from anywhere, with a simple click.
- Professional Dashboard for Home Monitoring: A comprehensive dashboard for viewing all active homes and live technology. Via the dashboard, a home or device that needs help can be quickly identified, diagnosed and troubleshot.
- Remote Connectivity for Tech Support: Through facilitating network and device connectivity (RDP, VNC, TELNET, SSH and HTTP/S), Domotz PRO enables the provision of remote tech support.
- A Customer Facing App that can be branded: Exclusive to Domotz PRO is a customer facing mobile app, which businesses can brand and offer to end users for smart home intelligence. The app is a simple tool for network diagnostics and smart home inventory tracking.
Demo Domotz at ISE 2016
With pricing starting as low as $2.99USD/month per user for an unlimited number of devices, Domotz is affordable enough to be installed in any home.
Demo Domotz Pro live during ISE 2016, at Booth 5-U112 in the Residential Solutions Theatre.
Founded in 2014, Domotz has offices in London, New York and Pisa. Its technology has already been installed by IT and home automation professionals in 27 countries around the world. A quickly growing player in the IoT space, Domotz was recently selected to participate in Startupbootcamp’s InsureTech accelerator to deploy its monitoring technology for the insurance sector.
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