A Crowdfunding Campaign that Puts Customers First: Switchmate Announces Shipping and Satisfaction Guarantee


Smart-Made-Simple Lighting Solution Promises December Ship Date or Your Money Back

PALO ALTO, Calif. – March 11, 2015 Hardware startup Switchmate today announced that, as a show of dedication to their community, they will honor a shipping and satisfaction guarantee to all backers of their crowdfunding campaign. If Switchmate misses their final shipping date of 31 December 2015, backers can request a full refund in lieu of their purchased hardware; and for the first ninety days after the products ship, any backers who are not entirely satisfied with their Switchmate can return it and be paid back in full.

Switchmate hit their funding goal within 48 hours of launch, and have sold over 3000 units to date.

“Crowdfunding campaigns are a wonderful way of rallying support and community around a new brand, but a history of broken promises and collapsed campaigns have lost consumers’ trust,” said Robert Romano, CEO of Switchmate. “At Switchmate, we want our backers to be able to count on us. We consider the terms of our campaign to be a promise, not just a guideline, and we intend to honor it.”

Switchmate’s crowdfunding campaign for their super-simple smart switch has raised over $100K in its first week – more than double their intended goal. The sleek, streamlined device snaps magnetically onto any light switch, allowing users to flip the switch via their mobile device without any rewiring or complicated installation.

You can join Switchmate’s 1200 backers (and counting) on their Indiegogo campaign, where pre-order discounts will be available until April 1, 2015.

For more information, check out the Switchmate website, or download the press kit here.


About Switchmate

Switchmate, founded in 2014, is a Palo Alto-based startup dedicated to making the simplest smart home devices on the market. Their first product is a smart light switch that requires no rewiring or installation. The device is a sleek, minimalist lighting solution that snaps magnetically over standard switch plates, instantly turning them into smart switches. The Switchmate companion app allows users to turn lights on and off, on schedule or on demand, from their smart phone. Switchmate raised their first round of investment from PejmanMar Ventures and is a Highway 1 and StartX portfolio company.

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Press Contact

TriplePoint PR for Switchmate

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